Privacy Policy
AMD Heating Ltd
Effective Date: December 2025
AMD Heating Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.
1. Who We Are
Company Name: AMD Heating Ltd
Location: United Kingdom
Business Type: Heating and plumbing services
Email: info@amdheating.com
Phone: 0207 123 6621
For the purposes of data protection law, AMD Heating Ltd is the data controller.
2. Information We Collect
We may collect and process the following personal information:
a) Information You Provide
Name
Address
Email address
Telephone number
Details of heating or plumbing enquiries
Information provided via contact forms, email, or phone
b) Automatically Collected Information
IP address
Browser type and version
Pages visited on our website
Date and time of visits
This data is collected through cookies and similar technologies.
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide quotes
Deliver heating and plumbing services
Communicate with you about appointments or services
Improve our website and customer experience
Meet legal or regulatory obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
Consent – when you submit an enquiry
Contract – to provide requested services
Legal obligation – for invoicing or compliance
Legitimate interests – improving our services and website
5. Cookies
Our website may use cookies to improve functionality and analyse traffic.
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).
6. Data Sharing
We may share your information only when necessary with:
Service providers (e.g., website hosting or email services)
Accountants or legal advisers
Authorities if required by law
All third parties are required to respect the security of your data.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this policy
Meet legal, accounting, or tax requirements
When no longer needed, data is securely deleted.
9. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
AMD Heating Ltd
Email: info@amdheating.com
Phone: 0207 123 6621